WhatsApp Business API Gupshup

App for Bitrix24

The WhatsApp Business API Gupshup app is a connector for connecting the official WhatsApp Business API to the Bitrix24 Open Channels through the official META partner Gupshup

Mandatory requirements for using our integration!

Connect your phone number with Gupshup service

Before entering your phone number in the settings of our app in Bitrix24, you must first connect it via the Gupshup service and get LIVE status.

The Gupshup App must be linked to our Gupshup Partner ID 117 (ANWEB)

Before proceeding with the Go-Live process, you must set our Partner ID 117 in the settings of your Gupshup App in the Gupshup dashboard.

How to do it in detail

About Gupshup's WhatsApp Business API

Connect any own phone number to WhatsApp

You can connect any of your existing phone numbers.

Low Gupshup Fee

Incoming and outgoing messages are paid for at a price of 0.001 USD per message (Gupshup Fee). Replenishment of the balance of the service from 10 USD. The time for using funds on the balance is not limited.

It is possible to create templates for outgoing messages

To be able to write to the user first, you can create the necessary templates and send them for approval in WhatsApp. Template outgoing messages are charged according to WhatsApp Fee.

Features of our app
to integrate Gupshup's WhatsApp Business API with Bitrix24

All messages from WhatsApp go to the Open Channel of Bitrix24

Any messages are processed: text, image, video, audio, files, location coordinates. Messages are processed in accordance with the Open Channel settings.

It is possible to write to the user first

Special message templates are prepared in advance according to the rules of WhatsApp. Once approved by WhatsApp, messages based on these templates can be sent to users at any time.

The app is installed as a connector for an Open Channel in the Bitrix24 Contact Center

Simple, intuitive interface. All settings and actions are performed in one place - in the connector interface.

Graphical display of the status of sent messages

After sending messages from an Open Channel to a user in WhatsApp, their statuses will be displayed in the chat of an Open Channel, with the same graphic icons as in WhatsApp: "Enqueued", "Sent", "Delivered", "Read".

WhatsApp message sending automation

When installing the app, a new SMS provider is automatically created in Bitrix24, only in this case, not SMS, but messages are sent to WhatsApp. Sending is carried out both manually and automatically from anywhere in the CRM: Automation rules, Workflows, CRM Marketing (SMS Campaign, Messengers), Lead timeline, Deal timeline, Contact timeline, Company timeline.

Can be used in conjunction with various chatbot apps

Chatbots connected to the Open Channel through various apps for Bitrix24 will also work in WhatsApp through this app.

Free 30-day trial

After installing the app, we provide 30 days for free use of the full functionality. No credit card required, cancel any time.

24/7 Support Services

We Provide our customers with our 24/7 high-quality support services all around the world. Our support chat is automatically added to Open Channel of your Bitrix24 when installing the app.